Question 1

What is Governance360?

Accepted Answer

Governance360 is an affordable, easy to use, UK board portal purpose-built by Directors and Trustees for smaller organisations including charities, housing associations, sports clubs, credit unions, business improvement districts and SMEs. It provides risk registers, action tracking, compliance management, and a board portal in one secure, easy-to-use platform, built for smaller organisations.

Question 2

Who is Governance360 designed for?

Accepted Answer

Governance360 is built for smaller UK organisations with up to 200 employees that need professional board governance tools without enterprise-level complexity or cost. This includes registered charities, CICs, CIOs, housing associations, sports clubs and national governing bodies, credit unions, and SMEs with volunteer or part-time boards.

Question 3

How is Governance360 different from Convene, AdminControl or OnBoard?

Accepted Answer

Governance360 is specifically designed and priced for smaller UK organisations. Enterprise platforms like Convene and Onboard are built for large corporates and are often too expensive and complex for charities and SMEs. Although all of the above are great products in their own right, their use case is different - Governance360 offers the core governance features smaller organisations need — risk registers, compliance tracking, board minute distribution, and action management — at an affordable price point with a simpler, more intuitive interface. Prices are fixed per organisation and start from £25 per month on an annual plan. Governance360 also offers a free trial.

Question 4

Does Governance360 help with charity compliance?

Accepted Answer

Yes. Governance360 supports and helps compliance with the Charity Governance Code, charity SORP requirements, and sector-specific governance frameworks although it does not claim to make its customers fully compliant (no platform can - this onus rests with the Board although we clearly save a lot and effort helping them manage). The platform includes compliance monitoring and automated tracking to help charity trustees and CEOs stay on top of their regulatory obligations and contribute towards their work in this area.

Question 5

What is a board portal?

Accepted Answer

A board portal is a secure digital platform that helps organisations manage board meetings, documents, and governance processes. It replaces email chains, shared drives, and paper board packs with a centralised, secure system for agenda management, document sharing, action tracking, risk registers, and compliance monitoring.

Question 6

What company is behind Governance360?

Accepted Answer

Governance360 is a trading name of Board Secure Ltd, an active company registered in England and Wale, an investee company of the Development Bank of Wales with its registered office in Cardiff. Board Secure Ltd develops and operates the Governance360 board portal. Please note that Governance360 Limited is a separate, dormant company and is a subsidiary company of Board Secure Ltd (acquired to protect the brand name but not trading).

Question 7

Is Governance360 suitable for volunteer boards?

Accepted Answer

Absolutely. Governance360 is specifically designed with volunteer and part-time board members in mind. The interface is simple and intuitive so trustees and directors who are not tech-savvy can use it confidently. It reduces the administrative burden on volunteer boards by automating governance tasks and centralising all board information in one place.

Question 8

Is Governance360 UK GDPR compliant and where is data hosted?

Accepted Answer

Yes. Governance360 is fully UK GDPR compliant and holds Cyber Essentials Plus certification. All data is hosted on UK-based servers, which is particularly important for charities, housing associations, and other regulated organisations that need assurance about where their board data is stored and how it is protected.

Question 9

How does Governance360 pricing work?

Accepted Answer

Governance360 uses a simple fixed price per organisation model — there are no per-user fees. The Foundation Plan is £300 per year ex VAT and the Professional Plan is £600 ex VAT per year when subscription is bought for a year in advance, regardless of how many users are within the plan limits. This makes budgeting straightforward and means costs do not increase as your board or committee membership changes.

Question 10

Can I try Governance360 before buying?

Accepted Answer

Yes. Governance360 offers a free trial with no credit card required. You get full access to the platform so you can explore the features and see how it works for your organisation before making any commitment.

Question 11

How quickly can we get started with Governance360?

Accepted Answer

Most organisations are up and running within the hour. Governance360 is designed to be quick to set up and easy to configure, even for teams without dedicated IT support. UK-based onboarding assistance is available to help you get started, and our support team is on hand if you need guidance along the way.

Question 12

What support is available for Governance360 customers?

Accepted Answer

Governance360 provides UK-based customer support and onboarding assistance to all customers. Whether you are setting up for the first time or need help with a specific feature, our support team is available to help. Support is included as standard — there are no additional charges for onboarding help.

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